Troubleshooting
Installation errors
Sometimes overzealous antivirus software prevents certain files from copying during Radzen installation and you might get errors similar to:
To fix this error:
- Uninstall Radzen.
- Delete the entire Radzen installation directory (Program Files\Radzen for Windows) if exist.
- Run the installation again.
Design-time errors
Radzen will log all design-time errors in a log file located as follows:
Windows
%APPDATA%\Radzen\log.txt
macOS
~/Library/Application Support/Radzen/log.txt
Linux
~/.config/Radzen/log.txt
or
$XDG_CONFIG_HOME/Radzen/log.txt
Runtime errors
JavaScript
JavaScript errors can be observed easily using Chrome/Microsoft Edge/Mozila FireFox/Safari developer tools console
ASP.NET Core
Server and ASP.NET Core errors can be observed in the browser developer tools console and Radzen Output pane
IIS
If .NET Core Runtime for Windows Server Hosting is not installed you will get the following error:
Please visit IIS deploy article to know more about IIS deploy requirements.
When deployed on IIS Radzen application will log errors in a log file located in the root folder of the deployed application.
%SYSTEMDRIVE%\inetpub\wwwroot\[APPLICATION_NAME]\radzen_#####_##########.log